Refund Policy

Kansas Card Show (“KCS”) is committed to providing clear and fair policies for vendors, attendees, sponsors, and customers. By purchasing vendor tables, event registrations, sponsorships, merchandise, or other products or services through Kansas Card Show, you agree to the terms of this Refund Policy.

Vendor Tables and Event Registrations

Vendor table reservations, event registrations, sponsorships, and related event purchases help cover venue expenses, marketing, staffing, planning, equipment, and other operational costs associated with each event.

• All deposits are non-refundable.
• Vendor table purchases and event registrations become non-refundable 30 days before the scheduled event date.
• Cancellation requests submitted more than 30 days before an event may be eligible for a refund, transfer, or account credit at the discretion of Kansas Card Show.
• No refunds will be issued for cancellations made within 30 days of the event.
• No refunds will be issued for no-shows, scheduling conflicts, travel delays, illness, personal emergencies, or failure to attend.
• Approved refunds will be returned to the original payment method whenever possible.

Transfers and Credits

Vendor tables and registrations may not be transferred, reassigned, resold, or credited to another event or person without prior written approval from Kansas Card Show.

Kansas Card Show may approve a transfer or account credit on a case-by-case basis when a request is made more than 30 days before the event.

Unauthorized transfers, resale of vendor space, or assignment of a registration to another party may result in cancellation of the reservation without refund.

Event Changes, Postponements, or Cancellations

Kansas Card Show reserves the right to modify, postpone, relocate, reschedule, or cancel an event when reasonably necessary due to circumstances including, but not limited to:

• Severe weather
• Venue issues or closures
• Natural disasters
• Government restrictions
• Public safety concerns
• Utility or infrastructure failures
• Other circumstances beyond the reasonable control of Kansas Card Show

If an event is postponed or relocated, registrations may be transferred to the rescheduled or replacement event when practical.

If Kansas Card Show cancels an event and does not provide a replacement or rescheduled event, affected customers may be offered a refund, account credit, or transfer depending on the circumstances of the cancellation.

Kansas Card Show is not responsible for travel expenses, lodging costs, shipping expenses, lost wages, or other incidental or consequential expenses related to an event change, postponement, relocation, or cancellation.

Merchandise and Online Orders

Physical merchandise may be eligible for return, replacement, or exchange if it arrives damaged, defective, or incorrect.

Requests involving damaged or incorrect merchandise should be submitted within 7 days of delivery.

Returned merchandise must be unused and in its original condition unless Kansas Card Show approves otherwise.

Custom products, personalized items, digital products, downloadable products, and event-related purchases are generally non-refundable unless otherwise stated at the time of purchase.

Payment Disputes and Chargebacks

If you believe there is an issue with a charge or purchase, please contact Kansas Card Show before initiating a chargeback or payment dispute. We will make a reasonable effort to review and resolve legitimate billing concerns.

In the event of a payment dispute, Kansas Card Show may provide relevant transaction and registration records to the payment processor or financial institution reviewing the dispute, including:

• Checkout and transaction records
• Invoices and receipts
• Accepted policy confirmations
• Email or written communications
• Event registration records
• Applicable website policies

Kansas Card Show reserves the right to restrict or decline future registrations when an account has unresolved payment disputes, unpaid balances, fraudulent activity, or repeated violations of Kansas Card Show policies.

Processing and Transaction Fees

Where permitted by applicable law and payment processor rules, approved refunds may exclude non-refundable payment processing, transaction, platform, or administrative fees that Kansas Card Show is unable to recover.

How to Request a Refund or Cancellation

Refund, cancellation, transfer, or credit requests should be submitted in writing and include the purchaser’s name, order number, event name, and the reason for the request.

Policy Updates

Kansas Card Show may update or modify this Refund Policy from time to time. The version posted on this page at the time of purchase will generally govern that purchase, subject to applicable law.